RETURN POLICY.

7-Day Return Policy

We offer a 7-day returns policy on all products. Items must be returned in original, unworn condition with all tags attached.

⚠️ An unboxing/unpacking video is mandatory to raise a return or exchange request — without it, claims cannot be processed.

Return Eligibility

Item must be unworn and in original condition

All packaging and tags must be intact

Return initiated within 7 days of delivery

Return is applicable if the product received is damaged or does not match the description/image shown on the website

An unboxing/unpacking video is mandatory to raise a return or exchange request — without it, claims cannot be processed

Non-Returnable Items

Custom-made or personalized items

Items worn or damaged by customer

Products without original tags or packaging

Items purchased during final sale

Refund Process

Upon approval of return:

We provide a free return label

Item inspection within 5-7 business days

Refund initiated within 3-5 business days

Return to wallet (store credit)

Exchanges

Size change exchanges are available only for Rings; a shipping & handling charge of ₹250 is borne by the customer

If any product (across all categories) is received damaged or broken, an exchange will be arranged at no extra cost

Exchange request must be raised within 7 days of delivery with an unboxing video as proof

Damaged Products

If you receive a damaged item, contact us within 48 hours of delivery with photos. We will arrange immediate replacement or refund.

Contact Returns

For returns: Jhoomlifestyles6@gmail.com